Free for UK residents aged 18+.We will never call or email you to ask for a donation.Need help now? Crisis contacts

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Feel better with the UK’s first free, confidential, mental health peer support and coaching chat service.

Talk to someone who truly understands, because they’ve been there. Our service is free for residents of the United Kingdom aged 18+.

Supported by

UBSHatch EnterpriseMayor of LondonMedCitySchool for Social EntrepreneursAmazon Web ServicesDigitalOceanTwilioThinkific

You had us at ‘hello’.

How it works

Here’s what happens next.

Reaching out can feel daunting. We know how you feel, and there’s no need to be shy.

Say hello

Join knus Members and say ‘hello’. A volunteer will welcome you as soon as they can.

We get to know you

We triage everyone so we can work out how best to help, then book you in with a peer support coach.

Your first chat

Usually around 30 minutes, by message, phone or video. Hopeful, respectful and based on shared understanding.

Keep going

Make a plan with a little life coaching, and book further chats if you’d like to.

Services

We have so much we can offer you. All you have to do is register.

You can access all our services, from peer support to wellbeing resources, simply by registering. It’s quick, easy and completely free.

Text-based chats

Chats are available through popular messaging apps, and soon directly through our own app.

Telephone chats

Telephone chats are available for those who prefer a more direct and personal way to connect.

Video chats

Video chats take place on our innovative, purpose-built platform, offering a safe, seamless and supportive experience.

Courses

Self-paced courses focused on mental wellbeing, covering topics like anxiety, low mood and resilience, created by those with real-life experience.

Sleep stories

knus offers calming sleep stories to help you relax, unwind and drift off with ease.

Nutrition

Practical nutrition guidance to support wellbeing, focusing on balanced meals, mindful eating and habits that nourish body and mind.

All you have to do is register

Coming soon

The knus app is almost here.

Our new app brings chat, telephone and video support together in one place, making it easier to book support whenever you need it. Soon available on iPhone and Android.

  • Start a chat with a peer support coach
  • Schedule an audio or video call
  • A message of the day to lift you up
The knus app home screen, with options to start a chat, schedule a call and read the message of the day
Find your support

Not sure where to start?

Answer three quick questions and we’ll point you in the right direction. Nothing you choose is saved or sent.

Your suggested next step

Answer each question and your suggestion will appear here.

1. Are you safe right now?
2. Who is this for?
3. What would help most?
A small group sitting in a circle, talking
Our why

Change the way we seek mental health support, for the better, forever.

knus was born from lived experience and a deep desire to help others. What began with one volunteer has grown into a thriving network of over 800 volunteers.

800+volunteers
2021supporting people since
£0cost to you

Read our story

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